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| Patients can benefit in a number of ways by choosing a Quality Dental Association member to carry out their entire treatment. The Quality Dental Services commitment summarizes how the this scheme affect patients’ experiences and satisfaction. |  | Only members provide multilingual customer service to their patients, this include exchange of information, correspondence, trip organizing, transfer, accommodation, personal co-ordination and 24 hour emergency call service. | | Members aim to provide dental care of a consistently good quality for all patients | | They only provide care that meets patient needs and wishes | | They aim to make the treatment as comfortable, short and convenient as possible | | They look after patients' general health and safety while receiving dental care | | They comply with the strict regulations of the State Public Health Service (ÁNTSZ) and follow the current guidelines on infection control |
| They take part in clinical education and professional development courses to keep our skills and knowledge up-to-date | | They train all staff in practice-wide work systems and review training plans once a year | | They encourage practices to check that all professional and legal requirements are in place, with the relevant policies and protocols to ensure compliance | | They have internal practice management tools to ensure compliance with professional and legal responsibilities | | They provide quality assurance to patients | | They represent accountability and thrust | | They received recognition of efforts for good practice | | Practices work with improved and recognized standards |
| They fully meet and comply with clinical governance requirements |
Dentists in Hungary – Further Information
Organizations
The Hungarian Medical Chamber which is made up of dentists and physicians is the central organization to which all Hungarian dentist's must belong (currently about 5000 dentists in practice). The chamber supervises its members deciding on suitability to practice and proper ethical conduct.
Dental Ethics
The Medical Chamber's ethical standards are enforced upon its members. Ethical committees meet at both local and national level: the make up of these committees is dependent on the nature of the breach of practice being investigated. The Council of European Dentists' code of ethics also applies to Hungarian dentists.
Complaints
Ethical complaints are dealt with by the Medical Chamber. All other complaints will typically be sent first to the provider of the treatment, if resolution of the problem fails then a complaint may be addressed to the National Public Health & Medical Officers Service. Finally, complaints may be addressed through the common courts.
Continuing education
Hungary has a system of mandatory continuing education. The system allows dentists to aggregate points from a number of training courses over a 5 year period up to the full requirement of 250 points. In practice this represents around 250 hours of additional training for dentists in each 5 year period.
Data Protection
Hungary complies with EU regulations on data protection. Adherence is monitored by an independent ombudsman in accordance with The Health Data Processing Act of 1997. This act guarantees an individuals access to their medical records in a timely fashion as well as the protection of data by medical practitioners. Hungarian Ministry of Health
website: http://www.eum.hu
Council of European Dentists
CED/DLC:Code of Ethics (Word Doc)
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